What information do we collect?
While using this website, you might be asked to submit personal information about yourself (e.g. your name and email address) to use or receive services like our contact form or newsletter.
By entering your details you are giving us your permission to provide you with the services you select. Any information you provide to the Trust will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law.
If you contact us by email or post, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes. If you volunteer to complete a questionnaire, you’ll be transferred to a third party site within the UK. The information you provide will be used to inform decisions on the future delivery of services. It will not be possible to identify you from the answers you give.
If you post or send offensive, inappropriate or objectionable content or engage in any disruptive behaviour on this site, we may use your information to stop such behaviour.
We’ll hold your personal information on our systems for as long as you use the service you requested. We’ll remove your information once the purpose for collecting it has been met or when you unsubscribe from our services.
The General Data Protection Regulations (GDPR)
GDPR gives you the right to know what information an organisation holds about you, like patient records. The Access to Health Records Act (1990) controls access to deceased individuals’ information. Find out more about requesting a patient record.
Changes to our policy
This site has security measures in place to protect the loss and alteration of information under our control. However, no internet-based site can be 100% secure and so we cannot be held responsible for unauthorised or unintended access that is beyond our control.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device (e.g. your computer or mobile phone). These include small files known as cookies. They cannot be used to identify you personally. You can find out about the cookies we use here. [link to Cookies page]
Making a complaint to the ICO
If you have a concern about an organisation's information rights practices, report it to the Information Commission Office (ICO).